Senior Account Executive

 

THE COMPANY

Luster specializes in high-tech experiential activations that enable event guests, fans, and social followers, to engage with brands in truly unique ways. In 2011, we invented Hashtag Printing and today our products have been featured at over 1,500 events in 200 cities across the world, including iconic cultural experiences like the Grammy Awards, Olympics, Super Bowl, and Comic-Con International. Headquartered in Brooklyn, NY, our offices now wrap the globe in ten different countries.

With an ever-growing client list, we’re adding new team members and experiencing record company growth. We've achieved this with a highly motivated and diversely skilled crew. We’re looking for people who want to be part of something from the beginning, and help grow it a global powerhouse.

ABOUT YOU

We are looking for highly motivated candidates who demonstrate an ability to build rapport with clients, listen for their business challenges, and deliver meaningful solutions. You appreciate the needs of events professionals and are a natural at connecting with them, helping discover value and previously unseen benefits. Throughout your career, you have demonstrated skills negotiating business terms with line-of-business, senior management and/or C-level executives. We are looking for someone who has experienced success in building long-term relationships and is confident in crafting custom deals.

This is a high profile role, where you will be managing relationships with multiple senior stakeholders on accounts that require strong business acumen, financial analysis, and communication skills. Some travel to meet in-person with prospects will be expected. Creative problem solving is a must.

You'll be part of a hard-working sales team and will be expected to work closely with our operations team to ensure a seamless end-to-end experience for our clients. In this role, you will develop relationships with partners of great strategic size and significance (some potentially Inbound but primarily through your own prospecting) and will be responsible for securing business.

You care about managing expectations both internally and externally and thrive when working in a fast-paced environment. This role requires a self starter with a “let’s get it done” attitude who knows how to make the most of his or her time.

EXPERIENCE AND SKILLS

  • 7+ years of relevant experience selling with a history of crafting strategic deals

  • Incredibly personable and hyper organized

  • Strong negotiating skills

  • Experience using Salesforce to track leads and manage time efficiently

  • Curious about customer problems, offering solutions in a consultative manner

  • Deep understanding of social media and how brands utilize it to drive growth

  • A creative and entrepreneurial mindset, always looking for ways to improve our product, sales process and overall business

  • Experience with events and selling to large agencies or brands is a plus

OUR CULTURE

Luster is a truly unique company - a profitable, growing start-up that has never taken any outside investment and has no plans to exit. This allows us to optimize for the long-term success of the company. We will not burn ourselves out chasing a billion dollar exit. We will not waste time raising that next round of financing. We want to build a company that provides tons of value to our clients while providing a fulfilling, challenging and fun place to work, today and for decades to come.

Luster HQ is a laid back environment, full of hard workers that trust and rely on each other to deliver the best work possible. Everyone, regardless of role or experience is asked to think about how we can be a better company.

We pride ourselves on our transparency into how the business is run and how decisions are made. Everyone in the office should understand how they directly add value to the company, while also understanding, and learning from, the work of their colleagues.

 

BENEFITS AND COMPENSATION

In addition to a competitive salary, we offer an annual bonus as well as something that sets us apart from most other companies: our Share Appreciation program. This program ensures that as employees contribute to increasing the value of the company in the long-term, they are able to participate in that appreciation, in the form of a cash earn-out. There’s a lot of advantages to this program over conventional Stock Options, but we’ll save that for when you interview with us. Here’s a summary of our benefits and compensation:

  • Competitive salary

  • Annual bonus

  • Share Appreciation program

  • Health, Dental and Vision Insurance

  • Pre-tax commuter benefits

  • Pre-tax FSA accounts

  • Summer Fridays

  • Office snacks, Nespresso and Brooklyn Roasters coffee

  • Threes Brewing beer on tap

  • Monthly catered lunches

  • We encourage employees to take as much vacation they feel is appropriate, necessary, and/or desired. As long as goals are being met, there is no cap.

Luster is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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