Sales Development Representative
Luster specializes in high-tech experiential activations that enable event guests, fans, and social followers, to engage with brands in truly unique ways. In 2011, we invented Hashtag Printing and today our products have been featured at over 1,500 events in 200 cities across the world, including iconic cultural experiences like the Grammy Awards, Olympics, Super Bowl, and Comic-Con International. Headquartered in Brooklyn, NY, our offices now wrap the globe in ten different countries.
With an ever-growing client list, we’re adding new team members and experiencing record company growth. We've achieved this with a highly motivated and diversely skilled crew. We’re looking for people who want to be part of something from the beginning, and help grow it a global powerhouse.
As a Sales Development Representative (SDR) at Luster, you'll work closely with our sales team to qualify Inbound opportunities and generate sales-ready opportunities. You will act as the first point of contact between many prospects and our team of trained Account Executives. An ideal candidate can determine where there is a potential opportunity for business and qualify, convert, and assign these opportunities quickly and efficiently. This role is ideal for a self-starter who is eager to help grow the company’s lead qualification program and develop into a skilled sales professional. If you're hungry, smart, organized, and a great teammate, we want to hear from you!
Qualify Inbound leads through online research, discovery phone calls and email to create sales-ready leads and opportunities
Interact with prospects on a daily basis via telephone and email
Disseminate opportunities to the appropriate Account Executive using our CRM platform, educating rep as necessary about the opportunity
Update lead scoring and prospect interaction in our CRM to ensure efficient lead management
Consistently achieve qualified opportunity quotas
Provide closed-loop feedback to ensure continuous process optimization
Provide weekly accurate Calls/Meetings Booked forecasts to the sales organization and executive management
Demonstrate thorough knowledge of company’s sales processes, product lines and value proposition
Successfully manage and overcome prospect objections
EXPERIENCE AND SKILLS
1-3 years experience with sales-related experience
Highly motivated professional with excellent interpersonal skills
Experience using a CRM (ideally Salesforce) to track leads and manage time efficiently
Strong negotiating skills and eagerness to develop these skills further
A curious nature about customer problems, offering solutions in a consultative manner
A creative and entrepreneurial mindset, always looking for ways to improve our product, sales process and overall business
High level of energy, drive, enthusiasm, initiative, commitment and professionalism
Passion for events and/or social media marketing is a plus
BENEFITS AND COMPENSATION
Join a unique team building a company unlike any other. Have the opportunity to make a real impact
Fun and creative work environment. We challenge ourselves to learn something new every day
Competitive salary and uncapped commissions
Health, Dental and Vision Insurance
We encourage employees to take as much vacation they feel is appropriate, necessary, and/or desired. As long as goals are being met, there is no cap.
We have a laid back environment where everyone expects everyone else to do great work without needing to be chased or prodded. We rely heavily on each other to deliver the best work possible. We like to celebrate our wins and enjoy life.
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