Product Manager


Luster specializes in high-tech experiential activations that enable event guests, fans, and social followers, to engage with brands in truly unique ways. In 2011, we invented Hashtag Printing and today our products have been featured at over 1,500 events in 200 cities across the world, including iconic cultural experiences like the Grammy Awards, Olympics, Super Bowl, and Comic-Con International. Headquartered in Brooklyn, NY, our offices now wrap the globe in ten different countries.

With an ever-growing client list, we’re adding new team members and experiencing record company growth. We've achieved this with a highly motivated and diversely skilled crew. We’re looking for people who want to be part of something from the beginning, and help grow it a global powerhouse.


We are looking for highly motivated candidates that crave ownership of the entire product life-cycle at a growing company. You take pride in pushing tech products to the next level and sweating the details. You love new technology but are tired of building apps. Communication and organization are strong suits, but are rivaled by your business strategy and vision. In the Product Manager position, you will: 

  • Develop a deep understanding of the problems that our clients in event marketing are experiencing

  • Concept and collect ideas for new products and features to solve those problems

  • Build business cases for those solutions and evangelize them to management

  • Build and maintain a product roadmap by prioritizing the implementation of those solutions based on our client’s needs and the resources of the business

  • Lead the implementation of these solutions with the Creative and Engineering teams, ensuring the value they generate for our clients is being maximized

  • Collaborate with Sales and Marketing to ensure our products are clearly and effectively being positioned to the market


  • 6+ years experience as a Technology-focused Product Manager, working as part of a high-performing, cross-functional team

  • Ability to develop creative and thoughtful solutions to complex problems

  • A passionate interest in technology and how it is used to create constructive and engaging in-person experiences

  • Hyper-organized and able to methodically prioritize tasks for themselves and others in a fast-paced environment

  • Stellar written and verbal communication skills

  • High degree of comfort using data to make business decisions

  • Ability to translate high-level concepts into user flows and detailed implementation plans

  • A keen eye for detail, including the ability to provide QA to the standard of a luxury product and service (for starters, see if you can spot the typo on this page)

  • Previous experience with hardware and/or experiential marketing is a big plus


Luster is a truly unique company - a profitable, growing start-up that has never taken any outside investment and has no plans to exit. This allows us to optimize for the long-term success of the company. We will not burn ourselves out chasing a billion dollar exit. We will not waste time raising that next round of financing. We want to build a company that provides tons of value to our clients while providing a fulfilling, challenging and fun place to work, today and for decades to come.

Luster HQ is a laid back environment, full of hard workers that trust and rely on each other to deliver the best work possible. Everyone, regardless of role or experience is asked to think about how we can be a better company.

We pride ourselves on our transparency into how the business is run and how decisions are made. Everyone in the office should understand how they directly add value to the company, while also understanding, and learning from, the work of their colleagues.


In addition to a competitive salary, we offer an annual bonus as well as something that sets us apart from most other companies: our Share Appreciation program. This program ensures that as employees contribute to increasing the value of the company in the long-term, they are able to participate in that appreciation, in the form of a cash earn-out. There’s a lot of advantages to this program over conventional Stock Options, but we’ll save that for when you interview with us. Here’s a summary of our benefits and compensation:

  • Competitive salary

  • Annual bonus

  • Share Appreciation program

  • Health, Dental and Vision Insurance

  • Pre-tax commuter benefits

  • Pre-tax FSA accounts

  • Summer Fridays

  • Office snacks, Nespresso and Brooklyn Roasters coffee

  • Threes Brewing beer on tap

  • Monthly catered lunches

  • We encourage employees to take as much vacation they feel is appropriate, necessary, and/or desired. As long as goals are being met, there is no cap.

Luster is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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